Question 1

What is a real estate transaction coordinator?

Accepted Answer

A real estate transaction coordinator is a professional who manages all the administrative tasks involved in a real estate transaction from contract to closing. They handle paperwork, track deadlines, and coordinate with all parties to ensure a smooth process.

Question 2

Why should I hire a transaction coordinator?

Accepted Answer

Hiring a TC saves you valuable time—typically 15-20 hours per transaction. It allows you to focus on client relationships and growing your business, while ensuring compliance and reducing the risk of errors in your paperwork. Our TCs at WorkTC are experts in the South Florida market.

Question 3

What types of professionals do you work with?

Accepted Answer

We primarily work with real estate agents, brokers, and teams. We also provide services to real estate attorneys, title companies, and For Sale By Owner (FSBO) sellers who need expert administrative support for their transactions in Florida.

Question 4

Do you work with clients outside of South Florida?

Accepted Answer

While our core expertise is in Miami-Dade, Broward, and Palm Beach counties, we are equipped to handle real estate transactions throughout the state of Florida. Our team is proficient with regulations and processes statewide.

Question 5

What is the cost of your transaction coordinator services?

Accepted Answer

Our standard fee for residential resale transaction coordination is a flat rate of $349 per file, payable at closing. We offer different pricing for other services like new construction or listing management. Contact us for a detailed price list.

Question 6

How do I submit a new transaction to your team?

Accepted Answer

Starting a new transaction is easy! You can either use our online portal to upload the executed contract and client information, or simply email the documents to our intake team. We will confirm receipt and begin the file setup process immediately.

Question 7

How will you communicate with me and my clients during the transaction?

Accepted Answer

We provide regular email updates at key milestones of the transaction. We will copy you on all client communication, and you will have a dedicated transaction coordinator you can call or email directly with any questions. Our goal is to keep everyone informed without overwhelming them.

Question 8

What transaction management software do you use?

Accepted Answer

Our team is proficient in using a variety of leading transaction management platforms, including dotloop, SkySlope, and Paperless Pipeline. We can seamlessly integrate into your existing brokerage workflow or use our in-house system.

Question 9

How do you ensure the security of sensitive client information?

Accepted Answer

We take data security very seriously. All documents are stored in a secure, encrypted cloud-based system with restricted access. We use secure email and file-sharing practices to protect your clients' personal and financial information.

Question 10

Do you handle compliance for brokerages?

Accepted Answer

Yes, our Compliance & Document Review service is designed specifically for brokerages. We ensure every transaction file is complete and meets all Florida state and local regulatory requirements, making your audits stress-free.

Question 11

Can you help with listing management, not just contract-to-close?

Accepted Answer

Absolutely. Our Listing Management service includes MLS data entry, coordinating professional photography, scheduling showings, and gathering agent feedback. We help you prepare and manage your listing from day one.

Question 12

Do you have experience with new construction deals?

Accepted Answer

Yes, we have a specialized service for new construction. Our team understands the unique process, from tracking builder timelines and upgrade selections to coordinating final walk-throughs and closings with the developer.

Question 13

Do you offer services for commercial properties?

Accepted Answer

While our primary focus is residential real estate, we do have experience with certain types of commercial transactions, such as small multi-family units or mixed-use properties. Please contact us to discuss the specifics of your commercial deal.

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